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Can I buy directly from Wood's Powr-Grip?
How do I locate a dealer in my area?
Do you lease below-the-hook lifters?
How do I select the right lifter for my application?
How does vacuum work?
I've lost my instructions; can I get another copy?
Is my Powr-Grip product still covered under warranty?
Can I place a link to the Powr-Grip website on my website?
Where can I find definitions for the terminology used by Powr-Grip?
Why was I charged a handling fee on my invoice?

Can I buy directly from Wood's Powr-Grip?
In virtually all cases, Wood's Powr-Grip sells strictly through dealers or distributors. Many years ago we determined that it was more cost-effective--both for the company and for the customer--to work through distributor networks in primary markets. Consequently, the company has not developed an actual sales organization. Our primary reasons for having Technical Sales Representatives are to help both end users and distributors decide what type of tool or equipment is best suited to a customer's needs, and also to provide after-sale service on the company's products. Powr-Grip simply is not geared to handle small quantity sales to end users. Instead, we build and stock products based on large quantity orders, which means that delivery of an unexpected small order could be weeks away. Distributors, on the other hand, stock our products in a way that is convenient for the customer. Consequently, if a price is quoted directly from the factory, it is almost always significantly higher than what a customer would pay from an authorized distributor. In short, our technical sales department is designed to provide sales to distributors and service (but not sales) to end users.   We are happy to help any user of Powr-Grip products to keep tools and equipment functioning properly, and we will do everything in our power to provide timely technical information or assistance, and to see that replacement parts are available as promptly as possible.

How do I locate a dealer in my area?
If you are located in the United States, Canada or Mexico, click on the following link to find out Where to Purchase products in your area. For other countries, click on the International link. These links will help direct you to your nearest dealer.

Do you lease below-the-hook lifters?
Wood's Powr-Grip and many of its dealers have below-the-hook lifters available for lease. Please contact our technical service department for information about dealers who lease Powr-Grip vacuum lifters. Click on this link for more information about Leasing Powr-Grip Equipment.

How do I select the right lifter for my application?
To begin the process, follow this link to learn more about Selecting Vacuum Lifters. Our technical sales department is available to help you choose the most appropriate lifter for your application. Please feel free to contact us for assistance.

How does vacuum work?
Follow this link to learn more About Vacuum.

I've lost my instructions; can I get another copy?
Yes! To find current instructions for many standard Powr-Grip products, click on the following link to Product Info Downloads. If the instructions for your Powr-Grip product cannot be located on our site, contact a Wood’s Powr-Grip Technical Sales Representative, or the dealer from which you purchased the product, to obtain a replacement copy.

Is my Powr-Grip product still covered under warranty?
Powr-Grip products are carefully constructed, thoroughly inspected at various stages of production, and individually tested. They are warranted to be free from defects in workmanship and materials for a period of one year from the date of purchase. Follow this link to learn how to obtain Warranty service for your product.

Can I place a link to the Powr-Grip website on my website?
Yes, you can. However, doing so automatically constitutes an agreement between you and Wood's Powr-Grip for how the link may function, and it places certain responsibilities on you. Follow this link to view our linking permission policy.

Where can I find definitions for the terminology used by Powr-Grip?
For those who are not familiar with some of the terms used in Wood's Powr-Grip publications or on our website, the following link provides definitions for most of our specialized vocabulary.

Why was I charged a handling fee on my invoice?
A handling fee is assessed when special services are requested or required to process an order. For example, when products are sent in for repair or exchange but are not accompanied by complete and legible return shipping information, extra time is required to correctly identify the customer and address. Other special services may include (but are not limited to) requests for faxing or mailing copies of invoices or other documents, etc. If you feel you were charged a handling fee in error, please contact our Customer Service Department.